Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to deliver your orders as quickly and efficiently as possible. Please take a moment to review our shipping policy below.
Processing Time
Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays). Once your order is processed, you’ll receive a confirmation email with tracking information (if applicable). Due to the nature of our products please note that we will always require signature upon delivery.
Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays). Once your order is processed, you’ll receive a confirmation email with tracking information (if applicable). Due to the nature of our products please note that we will always require signature upon delivery.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer standard and expedited shipping globally. Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout.
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer standard and expedited shipping globally. Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout.
Customs, Duties, Taxes, and VAT
For international orders (outside of Hong Kong), please note that customers are responsible for paying any applicable customs duties, taxes, or VAT imposed by their country. These fees are not included in the product price or shipping cost and are determined by your local customs authority. We recommend contacting your local customs office for more information if you’re unsure about potential charges.
For international orders (outside of Hong Kong), please note that customers are responsible for paying any applicable customs duties, taxes, or VAT imposed by their country. These fees are not included in the product price or shipping cost and are determined by your local customs authority. We recommend contacting your local customs office for more information if you’re unsure about potential charges.
Lost or Delayed Shipments
While we aim to ensure timely delivery, occasional delays may occur due to factors beyond our control (e.g., weather, customs processing, or carrier issues). If your order hasn’t arrived within the estimated delivery window, please reach out to us at JNC@SparkAndDazzle.com with your order number, and we’ll assist you.
While we aim to ensure timely delivery, occasional delays may occur due to factors beyond our control (e.g., weather, customs processing, or carrier issues). If your order hasn’t arrived within the estimated delivery window, please reach out to us at JNC@SparkAndDazzle.com with your order number, and we’ll assist you.
Incorrect Shipping Information
Please double-check your shipping address before completing your purchase. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.
Please double-check your shipping address before completing your purchase. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.
If you have any questions about our shipping policy or your order, feel free to contact us at JNC@SparkAndDazzle.com. We’re here to help!